Responsible Gaming

Last Updated: November 28, 2025

Understanding Responsible Gambling Principles

Responsible gambling is a comprehensive approach that prioritizes player safety, mental health, and sustainable gaming experiences. At Diuwin, we are committed to creating a safe, transparent, and supportive environment for our users. Our core principles focus on empowering players with knowledge, tools, and resources to maintain control over their gaming activities.

Age Verification and Legal Requirements

Strict Age Policy: In compliance with Indian legal regulations, Diuwin enforces a minimum age requirement of 18 years for all users. Our robust verification process includes:

• Government-issued ID documentation

• Multiple identification cross-referencing

• Advanced age verification technologies

• Mandatory age confirmation during registration

• Immediate account suspension for underage attempts

Financial and Time Management Strategies

Responsible gaming begins with proactive financial and time management: Financial Limits

• Daily deposit caps (₹5,000 – ₹50,000)

• Weekly spending restrictions

• Monthly transaction monitoring

• Automatic account cooling periods

• Transparent transaction history

Time Management Tools

• Session duration timers

• Mandatory break intervals

• Customizable play time alerts

• Automatic logout mechanisms

• Weekly play time summaries

Warning Signs of Problem Gambling

Behavioral Indicators

• Increasing time spent gambling

• Chasing losses consistently

• Lying about gambling activities

• Borrowing money for gambling

• Neglecting personal responsibilities

Financial Red Flags

• Unexplained financial difficulties

• Sudden bank account withdrawals

• Selling personal assets

• Accumulating gambling-related debt

• Frequent loan applications

Emotional and Social Signs

• Mood swings related to gambling outcomes

• Isolation from family and friends

• Heightened anxiety or depression

• Relationship strain

• Decreased work performance

Comprehensive Support Resources

National Helplines

• Government Mental Health Helpline: 1075

• SHUT – Society for Health & Unemployment Transfer: 9152987821

• Vandrevala Foundation: 9999666555

International Support Organizations

• GambleAware.org

• BeGambleAware.org

• GamCare.org.uk

Self-Exclusion and Platform Controls

Diuwin provides comprehensive self-management tools:

• Immediate self-exclusion options

• Temporary account suspension

• Permanent account closure

• Personalized cooling-off periods

• Detailed account activity reports

Family Support and Education

We offer resources for families:

• Educational materials about problem gambling

• Communication guides

• Support group connections

• Professional counseling referrals

• Online workshops and webinars

Maintaining Healthy Gambling Perspectives

Key principles:

• Gambling as entertainment, not income

• Setting strict budget limits

• Understanding game mechanics

• Recognizing randomness

• Prioritizing personal well-being

Treatment Options in India

Professional help resources:

• Psychiatric counseling

• Addiction rehabilitation centers

• Online therapy platforms

• Cognitive behavioral therapy

• Support group networks

Our Commitment to Player Welfare

Diuwin pledges:

• Transparent gaming practices

• Continuous responsible gaming education

• Regular platform safety audits

• Proactive player support

• Ethical gaming environment

Contact Information

Platform: Diuwin

Email: [email protected]

Phone: +919876543210

Address: Office 456, Tech Park, Whitefield, Bangalore, Karnataka 560066

Support: Contact Us Remember: Gambling should be enjoyable, controlled, and never compromise your personal well-being.